Department of Health Response

Vida Wehren Bureau of Program Planning and implementation division of managed Care and Program Evaluation state in her replied that numbers of specialists participating in medicaid managed care plans in Erie County increase by 123% between 2005 and 2007. Medicaid managed care enrollees in the Western NY region indicate levels of satifaction with their speciality care providers tha are consistent with statewide averages. Similarly, measure of satifaction with care received, timeliness of care, quality of care, customer service and overall satifaction with the health plan met or exceeded statewide averages.